SMART Advisors: A Nationwide (and growing) network for an unmatched level of service.

Since 2006, SMART Saddles has been building more than just award-winning saddles - we’ve been building one of the UK’s most comprehensive network of SMART fitters.

Today, we’re proud to have more product trained saddle fitters across the UK than most other brands, making expert support easier to access than ever.

SMART Advisor Network

Finding the perfect saddle can be one of the biggest challenges for riders, but with SMART Saddles, you’re never far from help. Our Advisors cover most regions of the UK: from Northumberland to Cornwall, from Ceredigion to Inverness-shire and beyond - and we’re expanding internationally too.

Each SMART Advisor comes from a strong equestrian background - including qualified saddle fitters, coaches, physiotherapists, biomechanics, and judges - all receive regular product-specific training to stay up to date with our innovative design.

 

“Kip and I cannot thank our SMART Advisor and the team enough for providing such excellent service and quality saddles to keep us in the best form. The investment in the SMART saddle was so worth it with the change and progress we have had; it's also the most comfortable thing I have ever sat in!” 
E. Waterhouse, SMART Customer

 

Customer Support

With maintained stock levels and streamline logistics to reduce lead times, you don’t need to wait long to find your perfect saddle – plus our try-before-you-buy options let riders experience the difference first-hand, supported every step of the way by our SMART Advisor network.

 

“Thank you to our SMART Advisor for her fitting expertise and SMART Saddles for such a great saddle and fabulous service”.
C. Tournoff, SMART Customer

 

Remote Fitting

When an in-person visit isn’t possible, our remote fitting service ensures you can still get expert guidance. The fully flexible, award-winning saddle design allows us to offer support with fitting and balancing saddles remotely - something that would be high risk with traditional, rigid saddles.

 

 

This unique combination of a nationwide network and cutting-edge technology means we can offer an unmatched level of service, in person or remotely, wherever you are in the UK or worldwide.

 

Saddle fit for the future

As a company, we are proud members of the British Equestrian Trade Association and the Society of Master Saddlers, and our commitment to innovation was recognised with the Queen’s Award for Enterprise: Innovation in 2021. This blend of experience, credibility, and award-winning design makes SMART Saddles the go-to choice for any discerning rider looking for more than a traditional saddle can offer.

 

With one of the UK’s largest fitter networks, global remote fitting capability, and nearly two decades of innovation, SMART Saddles is leading the future of saddles - ensuring horse and rider comfort, performance, and wellbeing wherever you are.

 

“I am extremely pleased with my saddle and the customer service through the whole process has been 5 star!”
B. McDougall, SMART Customer

 

Find out more about our SMART Advisor Network.