“Communication was clear and reassuring throughout, I was kept fully updated on availability and they quickly arranged for a saddle fitter to come out, which made the whole process feel effortless.
My SMART Advisor was brilliant and worked patiently with both myself and my 6-year-old son, Stanley, to find a saddle that would work for us both on our 14hh Gypsy Cob, who has a tricky shape. Initially the saddle slipped slightly to one side, but with a refit using the SMART Shims this was quickly and easily resolved. Being able to adjust the saddle between an adult rider and a child has been a complete game changer and gives me so much confidence.
We mainly focused on the SMART Pony size 2 for my 6-year-old, however I am a petite rider and the seat works for me as well, which has been ideal for us both.
Stanley absolutely loves riding in it and says it feels “like sitting on a comfy chair”... he even joked he could fall asleep in it! He feels far more balanced and secure in the saddle, which as a mum means everything to me.
A saddle is a big investment, but SMART Saddle’s payment plan made it genuinely achievable. I had originally considered buying second-hand, however the reassurance of a trial before purchase, combined with a 0% payment plan that truly works for my budget, made choosing a new SMART Saddle a total no-brainer.
The saddle itself is gorgeous, but more importantly I noticed an immediate difference in my pony, he looks happier, more comfortable and is moving much more freely.
I’m absolutely delighted with the whole experience and wouldn’t hesitate to recommend SMART Saddles to any family looking for exceptional customer service, expert fitting and a saddle that genuinely works for both horse and rider.”
Amy O, SMART Customer
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